Privacy Protection

Privacy Policy

Everything about how your personal data is collected, stored, and protected at CK998 is laid out here, transparently.

Last updated: 1 January 2026  |  Applicable to: All CK998 members

1 Introduction

CK998 (ck998.onl) is Bangladesh's trusted online gaming and betting platform, and we treat our members' privacy as our highest priority. This Privacy Policy explains what information CK998 collects, how it is used, where it is stored, and the steps we take to keep your data secure.

By registering on or using CK998, you automatically agree to this Privacy Policy. We encourage you to read it carefully before you start using the platform.

This Privacy Policy applies equally to all CK998 services, mobile apps, website, and customer support channels. If a specific service has its own separate privacy terms, those will apply alongside this Policy.

Key point: CK998 never sells your personal data, shares it with third parties without authorization, or sends you marketing messages without your consent.

2 What Data We Collect

CK998 only collects information that is necessary to run the platform smoothly. No excessive or irrelevant data is collected.

Information Collected at Registration

  • Full name and date of birth
  • Mobile number and email address (if applicable)
  • Preferred username and password (stored in encrypted form)
  • District or division of residence

Information collected during verification

  • Copy of national ID card or passport
  • Selfie or live photo (if required)
  • Payment method details (bKash / Nagad / Rocket number)

Automatically collected information

  • IP Address & Device Type
  • Browser and operating system information
  • Usage patterns and time spent on the platform
  • Cookies & Session Data
  • Login time and location data
Types of Data Purpose of collection Retention period
Name & Mobile Number Account Management Up to 5 years after account closure
Identity Document Age & Identity Verification Up to 7 years for legal compliance
Transaction information Financial Records & Security Up to 7 years
Cookie Data Improved User Experience At end of session or after 30 days
IP Address Security Monitoring 90 days

3 How Your Information Is Used

Data collected by CK998 is used exclusively for the purposes listed below. Where required, member consent is obtained before any data is used.

  • Account Management: To handle registration, login, password recovery, and keep your account secure.
  • Identity & Age Verification: To fulfill platform policies and legal obligations.
  • Payment Processing: To complete deposits and withdrawals successfully.
  • Customer Service: For troubleshooting and managing support tickets.
  • Fraud Prevention: To detect unusual activity and keep accounts secure.
  • Platform Improvement: To analyze usage patterns and improve the quality of our services.
  • Legal Compliance: To comply with applicable laws and regulatory requirements.
  • Promotional Communications: To inform you about bonuses and offers only where consent has been given.

To be clear: CK998 never sells or transfers your data to advertising networks, data brokers, or third-party marketers.

4 Data Sharing & Disclosure

CK998 may share data with third parties only in limited, strictly controlled circumstances, which are clearly outlined below:

When Your Information May Be Shared

  • Payment Processors: Sharing necessary information with bKash, Nagad, or Rocket to process transactions.
  • Technology Service Providers: With contracted providers for hosting, security, and analytics services.
  • Legal Authorities: In response to a court order or a lawful request from a government authority.
  • Fraud Prevention: To assist in investigations related to money laundering or online crime.

When Your Information Will Never Be Shared

  • To advertisers or marketing companies.
  • To competing platforms or third-party gaming sites.
  • To data brokers or analytics companies for commercial purposes.
  • For any purpose beyond what you have explicitly consented to.

Rest Assured: All third parties contracted by CK998 are required to comply with our privacy standards. Any breach of contract results in immediate termination of the partnership.

5 Data Security Measures

CK998 uses industry-leading technology to keep your personal data secure. Our investment in data protection is never compromised.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Password Hashing: Passwords are never stored in plain text; they are hashed using the bcrypt algorithm.
  • Two-Factor Verification: OTP verification is mandatory for suspicious login attempts.
  • Firewall Protection: Advanced WAF and DDoS protection systems are active around the clock.
  • Security Audit: Regular third-party security audits are conducted.
  • Data Backup: All data is regularly backed up on secure, encrypted servers.
  • Access Controls: Only authorized personnel can access specific data.

Your Responsibilities: Keep your password private, avoid logging in over public Wi-Fi, and contact support immediately if you notice anything suspicious.

6 Cookies & Tracking Technologies

The CK998 website and app use cookies and similar technologies to enhance the user experience and ensure the platform functions properly.

Cookie Types

  • Essential Cookies: For login sessions and security — the platform cannot function without these.
  • Performance Cookies: Helps track page load times and errors.
  • Functional Cookies: Remembers your preferences (such as language settings).
  • Analytics Cookies: Helps us understand how the platform is being used.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.

7 Your Rights

Every registered member on the CK998 platform has the following rights regarding their personal data. To exercise any of these rights, please contact our support team.

The right to view the information we hold about you

Right to correct inaccurate or outdated information

Right to Request Deletion of Specific Data

Right to Object to Data Processing

The right to download a copy of your data

Right to opt out of marketing communications

How to Use: To exercise any of your rights, write to our support email. We will respond within 7 business days.

8 Minor Privacy

CK998 takes special precautions to protect the privacy of minors (under 18). Our platform is strictly for adults, and we do not knowingly collect any personal information from minors.

  • Age is verified at the time of registration.
  • Accounts suspected of belonging to a minor are suspended immediately.
  • Parents or guardians may request the closure of a minor's account.
  • Any minor's data collected inadvertently is deleted immediately.

9 Privacy Policy Updates

CK998 reserves the right to update or modify this Privacy Policy, in part or in full, as needed. Members will be notified of any changes in a timely manner.

  • For significant changes, notice will be sent via SMS to your registered mobile number or by email.
  • The effective date of the revised policy will be stated at the top of this page.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not wish to accept the updated policy, you may request to close your account.

10 Contact

If you have any questions, complaints, or data-related requests regarding our Privacy Policy, please get in touch. Our support team is always ready to help.

  • Email: [email protected]
  • Live chat: 24/7 support is available by logging into the platform.
  • Response time: Usually within 24 hours; up to 7 business days for complex matters.

Please note: To request a correction or deletion of your data, please contact us from your registered mobile number so we can verify your identity.

General questions

No, CK998 never sells your personal information. Data is only shared with third parties when necessary to operate our services, and strictly under confidentiality agreements.

Data is retained for as long as your account remains active. After closure, it may be kept for up to 5–7 years as required by law, then securely deleted.

Yes, you can request deletion of your data. However, some information may need to be retained for a specified period due to legal obligations or ongoing transactions.

Absolutely. All payment transactions are protected with SSL encryption. Payment details are never stored directly on CK998 servers — they are retained only in tokenized format.

You can turn off marketing notifications at any time from your account settings. Alternatively, contact support and we will remove you from the marketing list immediately.

Why We Prioritize Privacy

Your trust in CK998 is our greatest asset, which is why we never compromise on privacy protection.

End-to-End Encryption

Every step of the way — from transmission to storage — your data is protected with 256-bit SSL encryption. No third party can access it.

Your Control Over Your Data

Viewing, correcting, or requesting deletion of your data — it's all in your hands. CK998 does nothing without your permission.

No Hidden Tracking

CK998 uses only essential cookies. No additional or third-party tracking scripts are present on our platform.

Internationally Aligned Standards

Our Privacy Policy is built on international best practices in data protection and is updated on a regular basis.

Transparent communication

You will be notified before any policy changes take effect. No surprises — CK998 is always open and transparent.

Minimal data retention

We do not retain data beyond what is necessary. Once the specified retention period has passed, data is securely and permanently deleted.

Play Safe on CK998

Your data is secure and your privacy is guaranteed — join now and enjoy a trusted gaming experience.

Register Now Download the App
বাংলা